Reel Pallet - Sar Makina

Providing our products and/or services and managing sales processes;

Managing product and/or service purchasing processes;

Updating, customizing, and improving our products and services based on your needs and requests;

Solving problems in our products and services, identifying and fixing errors, issues, and bugs;

Informing you about new products or services, changes in existing products or services, campaigns, and promotions;

Providing necessary training and information about our products and services, explaining how to use our programs;

Managing customer relations processes;

Providing call center and remote support services;

Carrying out membership processes for our websites;

Managing cookies to improve visitor experience on our websites, identify requests and issues, and expedite searches. (For more detailed information, you can check our Cookie Policy);

Updating your contact information to continue our commercial activities and providing this updated information to our relevant institutions, companies, contractors, and/or suppliers;

Analyzing your business processes, adapting our products and services to your processes, and improving them based on your suggestions, requests, or reports, and investigating and responding to any complaint you have made;

Handling refund processes for incorrect payments;

Managing customer satisfaction activities, planning and executing social media and communication processes;

Carrying out marketing activities, managing advertisement/campaign/promotion processes;

Opening and updating customer records and recording changes in the type, name, and form of customers and business partners;

Surveying business partner satisfaction;

Managing and auditing our business activities and ensuring business continuity;

Managing finance and accounting processes;

Ensuring the physical security of our buildings and facilities, and creating and tracking visitor records;

Ensuring the security of our software and systems, and managing information security processes;

Providing fringe benefits and rights for the relatives of our employees;

Evaluating job applications from candidates, conducting interviews and meetings, and contacting individuals listed as references in the candidates’ CVs;

Managing the processes related to company acquisition;

Issuing commercial credit cards through our company;

Ensuring compliance with legal regulations and fulfilling our legal obligations;